Privacy Policy

Privacy Policy for Robin-Friendly Bird Food Mix

Introduction

Welcome to https://robin-friendly-bird-food-mix.feedersandmore.co.uk (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in compliance with applicable privacy laws worldwide, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union (EU), Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Protection Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s Consumer Sales and Service Act (UCPA), Connecticut’s Connecticut Transparency and Accountabilty Data Practice Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This privacy policy outlines our practices for all aspects of our website, including but not limited to:

  1. Our online applications and services.
  2. Content found on our websites linked to this Privacy Policy.
  3. All forms of communication initiated by us, such as newsletters, emails, phone calls, and text messages (SMS).

Please note that this policy does not extend to third-party platforms, applications, products, or services accessible through links on our site, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This Policy governs how we interact with you in the following scenarios:

  1. Using our authorized user accounts and applications.
  2. Visiting websites linked to this Privacy Statement.
  3. Engaging with us through various communication channels.

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services. Here’s a detailed breakdown:

  1. Account Information: Details required to set up and maintain your user account, including usernames, passwords, email addresses, and profile preferences.
  2. Payment Information: Data related to transactions, such as payment method details, billing addresses, and order history.
  3. Financial Information: This may include bank account numbers or financial transaction records for processing payments.
  4. Purchase Information: Items you have bought from us, including quantities, purchase dates, and product specifics.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device to enhance the user experience on our applications.
  6. Location Data: Information about your geographical location when you interact with our services, used for targeted content and location-based services.
  7. Feedback: Your opinions, comments, and suggestions regarding our products and services.
  8. Social Media Information: Details collected from social media platforms when you choose to log in through these sites or share our content.
  9. Product Information: Data about the products you show interest in, view, or purchase on our site.

We collect this data through various methods, including user input forms, online interactions, and automated technologies like cookies and tracking pixels. Additionally, third-party services may provide us with personal data based on their privacy policies.

Cookies

We use cookies to improve your browsing experience and analyze website performance:

  1. Strictly Necessary Cookies: Essential for navigation and functionality, ensuring the website functions as intended.
  2. Preference Cookies: Remembering user preferences, such as language settings, to enhance personalized content delivery.
  3. Analytics Cookies: Used by third-party analytics providers to gather data about visitor behavior, enabling us to improve our services.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once these purposes are fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

We implement robust security measures to safeguard your personal data:

  1. Employing encryption protocols during data transmission and storage.
  2. Collaborating with secure third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from minors.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  1. Access, rectification, or erasure of your data.
  2. Restriction or objection to the processing of your data.
  3. Data portability, allowing you to transfer your data to another controller.
  4. The right not to be subject to automated decision-making processes.
  5. Filing appeals or complaints with relevant supervisory authorities and data protection officers.

To exercise these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We may update this policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us via: